Homelessness & Other crises
Ask Izzy
This website brings together support services for those in crisis, covering everything from emergency housing and food assistance to mental health support, legal advice, and more. Input your post code to find services near you.
It is free and anonymous, with thousands of services listed across Australia. And if you’re on the Telstra or Vodafone mobile networks, you can access Ask Izzy on your phone even if you don’t have credit or access to wifi.
Visit Ask Izzy HERE.
Homelessness Resources for each state
Experiencing homelessness, housing instability can feel overwhelming, but support is available. The resources below will help you find support based on where you live and your situation.
ACT
Provides assistance with Emergency housing, Financial support and Family and domestic violence.
Provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.
Phone: 1800 176 468
Availability: Mon – Fri 8am – 6pm
Brought to you by VolunteeringACT, the ACT Community Directory helps you find services, community organisations and support groups in the Canberra region.
Phone: (02) 6248 7988
Availability: Mon – Fri 9am – 5pm
NSW
If you’re homeless or at risk of losing your home
Here you can find crisis numbers and helplines or search for homelessness shelters or services.
Link2home is the statewide homelessness information and referral telephone service. For information, assessment or referral to homelessness services and support in NSW, call Link2home.
Phone: 1800 152 152
Availability: 24 hours a day, 7 days a week
NT
Provides a directory of homelessness services, options for emergency accommodation during natural disasters, and information about social housing.
Shelter Me
Directory of homeless services for homeless people living in the NT. It contains a comprehensive guide to services in all areas of the NT.
Availability: 24 hours a day, 7 days a week
Qld
Here you can find information about the Housing Service Centres which help with both emergency accommodation and long-term housing.
This is a phone information and referral service for people who are experiencing homelessness by the Queensland Government.
Phone: 1800 47 47 53
Availability: 24 hours a day, 7 days a week
SA
Provides a crisis advice and accommodation helpline, available 24 hours 7 days a week.
A 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia.
Phone: 1800 003 308
Availability: 24 hours a day, 7 days a week
Tas
Provides support finding and keeping safe, secure and appropriate housing.
Family Violence Counselling and Support Service (FVCSS)
Offers information and referral to the full range of response, counselling, information and other support service for people experiencing domestic and family violence.
Phone: 1800 608 122
Available: 9am – midnight weekdays, 4pm – midnight weekends and public holidays
Vic
Provides a Hotline for those:
- Escaping family violence
- Homeless or at risk of homelessness
- Experiencing other emergencies
Phone: 1800 825 955
Availability: 24 hours a day, 7 days a week
WA
Provides hotline options to those seeking support for being homeless/at risk of homelessness.
Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.
Phone: 6496 0001 or 1800 124 684
Availability: Mon – Fri 9:00am – 7:00pm, Saturday: 9.00am-5:00pm
