Academic Hire Terms & Conditions
Our aim is total customer satisfaction. If you are not completely satisfied with your purchase, we will exchange or refund any current Graduation Garments or items. Please return it to us within 7 days. We will refund or exchange any current item subject to its return unworn and in its original condition and packaging. Please remember to obtain proof of postage from your post office, since we cannot be held responsible for goods lost in transit. This does not affect your statutory rights as a consumer.
We take your satisfaction very seriously, that’s why we offer a return service for all our garments.
Should you change your mind we will happily exchange or refund providing the following conditions have been met:
Your garment has been carefully crafted with advanced technical innovations and attention to detail. Should you find a fault with any aspect of material or workmanship please return it for assessment. The following steps must be taken.
Email firstname.lastname@example.org or phone +61 2 67732473 and they will instruct you on the return process. In the event that a garment is deemed faulty we will either repair or replace the item, excluding delivery costs (if required).
REPAIRS OR REPLACEMENTS ARE USUALLY PROCESSED WITHIN 12 WORKING DAYS OF OUR RECEIVAL OF THE RETURNED GOODS, FOR ANY PARCEL IN STOCK.
PLEASE ENSURE YOUR NAME, ADDRESS, PHONE NUMBER AND INSTRUCTIONS ARE CLEARLY INDICATED AND YOUR ORIGINAL RECEIPT SHOULD ACCOMPANY GOODS.
UNE Life Pty Ltd takes no responsibility for parcels lost in transit. Please ensure you request the appropriate insurance to cover your goods in case of loss in transit.
Dispatch & Delivery
Orders are dispatched as soon as practical after being fully processed, paid and receipted to ensure that delivery time is not delayed.
UNE Life Pty Ltd use Australia Post E-Parcel for most deliveries.
If you require part or all of your order urgently UNE Life Pty Ltd offers an express service to metropolitan areas or second day delivery to country areas for an additional fee.
In these terms and conditions, “we” “us” and “our” refers to UNE Life Pty Ltd. Your access to and use of all information on this website including purchase of our service/s is provided subject to the following terms and conditions.
We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.
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Statutory Guarantees and Warranties to Consumers
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