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List of Employment

SportUNE Customer Service Assistant

UNE Life is a wholly owned, not-for-profit entity of the University of New England independently governed by a Board of Directors and managed by a CEO. We are a business dedicated to enhancing the experience of our students, staff, and community through the provision of quality and innovative service both on-campus and off-campus in the wider Armidale community.

SportUNE Customer Service Assistant

2x fulltime positions available

The Customer Service Assistant will professionally greet, serve and process customer enquiries at SportUNE, as well as maintaining front-of-house operations. The incumbent will be required to maintain ‘up to date’ knowledge of SportUNE’s point of sale and booking system software, membership provisions and fees, together with programs, services and activities offered by SportUNE and affiliated sporting clubs/programs.

To apply:
For consideration for the position of SportUNE customer service assistant, applicants should provide:

  • a written response to the selection criteria contained within the position description.
  • a brief cover letter detailing their suitability for the position.
  • a copy of their current CV with references (references will not be contacted until permission is sought from the applicant).

Obtain a copy of the position description and how to apply instructions, by downloading the documents below.

For informal inquiries regarding this role, please contact Deb Hiscox 02 6773 2612.

APPLICATIONS CLOSE 5.00pm, Monday 4th July

Casual Cinema Workers | Belgrave Cinema

Casual Cinema Workers

The Belgrave Cinema is currently seeking interest from individuals who have exceptional customer service and a genuine interest in cinema to fill the role of Cinema Workers.

Key Accountabilities

  1. Exceptional customer service including greeting and friendly interaction
  2. Preparation for sale of food and drink items, including where required the preparation, cooking and quality assurance of all food items
  3. Cashier and information services including reception and selling tickets
  4. Ushering and regular monitoring or auditoriums
  5. Cleaning and hygiene – including auditoriums after each session, toilets, foyer, building exterior and pop-corn machine at end of trade
  6. Stock replenishment and rotation
  7. Product presentation and service knowledge
  8. Basic keyboard duties

To apply;

Forward your curriculum vitae, cover letter and selection criteria to Cinema Manager, David Stevenson, at dsteve34@une.edu.au.

Retail Assistant | UNE Life

Retail Assistant

The Retail Assistant will professionally greet, serve and process customer enquiries and sales at The Shop. They will be required to maintain ‘up to date’ knowledge of The Shop’s point of sale and software systems.

The goal is to provide customer service of a high standard and to increase The Shop’s growth and revenue through sales maximization.

To apply:
For consideration for the position of Retail Assistant, applicants should provide:

  • a written response to the selection criteria contained within the position description.
  • a brief cover letter detailing their suitability for the position.
  • a copy of their current CV with references (references will not be contacted until permisison is sought from the applicant).

Obtain a copy of the position description and how to apply instructions, by downloading the documents below.

For informal enquiries regarding this role, please contact Deb Hiscox on 02 6773 2612.

Security Officers | UNE Life Safety, Security Information

UNE Life Safety, Security & Information is a part of the UNE Life group, servicing the University of New Englan. Operating as a 24/7 Security service.

SECURITY OFFICERS

Multiple casual (with the possibility of conversion to permanent status) positions available – in Armidale, NSW, Australia.
Seeking motivated people for safety and security work who are proactive, with a strong sense of customer service.
Successful applicants will need high-level interpersonal, communication and consultative skills and enjoy working as part of a team. Must be willing and able to work to a flexible roster, over 24 hour period, 7 days a week

Must Have:

  • Security Licence – Class 1AC;
  • Current First Aid Certificate;
  • Availability to work shift work for a 24/7 operation

To apply:
Please provide a cover letter detailing your suitability to the position, and a current CV with referee contact details to dhiscox@une.edu.au. To obtain a copy of the position description and further how to apply instructions, please download an information pack here, or phone Deb Hiscox on 6773 2612.

ML 00103237

Group Fitness Instructor | SportUNE

SportUNE provides a comprehensive range of services to the University, students and local community in the areas of an Indoor Recreation Centre, which caters for a wide range of sports and activities; 15 hectares of designated playing fields; an indoor swimming pool and a well-equipped gymnasium, outdoor facilities, an on-site café and sporting events. SportUNE is considered one of the best university sporting precincts in Australia, offering variety, flexibility and a range of new facilities and services.

GROUP FITNESS INSTRUCTOR

With a focus on service excellence, the Fitness Instructor assists in the efficient and professional running of SportUNE which contributes to the achievement of UNE Life strategic objectives.

The Fitness Instructor will be required to conduct safe, appropriate and stimulating group fitness classes within format guidelines. The Instructor is relied upon to motivate, educate and enhance each participant’s experience. Through developing a rapport with participants, the Group Fitness Instructor fosters a commitment to their improved health and wellbeing.

Benefits include: $50 per class plus 9.5% super, SportUNE membership to all facilities, access to UNE Life staff benefit scheme.

Key Accountabilities

  1. Ensure a high level of customer satisfaction through the timely set up, delivery, and pack down of high-quality fitness classes, and facilitate discussion and evaluation opportunities for class participants,
  2. Build collaborative relationships with stakeholders to foster a sense of belonging at SportUNE,
  3. Communicate positively and effectively with all SportUNE stakeholders,
  4. Pursue self-development through industry training and development courses, maintain up to date fitness industry knowledge, and maintain required qualifications for the position
  5. Participate in special events e.g. master classes, workshops, open days,
  6. Comply with all UNE Life’s policies and procedures, specifically SportUNE Group Fitness Policy guidelines, and those relating to equal opportunity, risk management, workplace health and safety, and quality assurance,
  7. Undertake reasonable directives of the employer and any other duties required as directed by SportUNE Management.

Selection Criteria

  1. Demonstrated relevant experience and passion for the fitness industry,
  2. Demonstrated ability to build rapport with clients through excellent communication skills, maintaining confidentiality as required,
  3. Effective time management skills – able to work within time constraints and prioritise tasks according to SportUNE needs,
  4. Demonstrated awareness of WHS, Safe work procedures,
  5. Demonstrated awareness and ability to work well within a diverse workforce, either as part of a team, or individually.

Special Requirements

  1. Willingness to work weekends and nights, if required,
  2. Certificate III Health and Fitness
  3. Certificate IV Personal Training (preferred),
  4. Current First aid certificate,
  5. Current Working with Children Check.

To apply;

Forward your curriculum vitae, cover letter and selection criteria to Deb Hiscox at dhiscox@une.edu.au

Senior Hairstylist | Sleek Hairdressing

At Sleek Hair Studio we pride ourselves in providing our customers with the perfect cuts, colours, perms and other hair services, along with the highest quality of customer service. Our stylists are highly trained in today’s latest hair trends. They are renowned for their expertise and attention to detail. Conveniently located on campus in The Arcade, Sleek Hair Studio is adjacent to the University Northern Car Park making its location easily accessible for both students and the Armidale community.

SENIOR HAIRSTYLIST

Essential Criteria:

This role requires a skill level which assumes and requires knowledge or training equivalent to:

Completion of a minimum Cert III in Hairdressing level qualification; and

An equivalent combination of relevant experience and/or education/training.

Duties and Responsibilities and Expectations:

  • Ensure customer’s needs are identified.
  • Carry out treatments in a relaxed friendly and clean environment.
  • Book customer’s appointments with efficient time allocated for each appointment.
  • Provide consultation and advice to customers if/when required, especially with providing colour services.
  • Provide all hairdressing services and cosmetic services including facial waxing, eyelash and eyebrow tinting.
  • Ensure completion of customer’s record cards for every colour service provided.
  • Operate POS to receive payments from customers and maintain appointments.
  • Maintain a clean working area and sanitise tools after each customer.
  • Promote and demonstrate products for retail.
  • Attempt to resolve complaints/ customer feedback within the Salon with the support of Salon Manager.
  • Undertake general cleaning duties to ensure the Salon is kept to high standards.
  • Ensure relevant infection prevention and control procedures are followed at all times.
  • Operate and manage Sleek Hair Studio in the absence of Salon Manager when required.
  • Ability to remain ‘current’ – willingness to undertake training to further enhance skills.
  • Be aware of the University’s and UNE Life’s policies and procedures relating to equal opportunity, risk management, Workplace Health, and Safety, records management and quality assurance as they apply to this position.

To apply;

  • Download the information pack below.
  • Your application should include a Cover Letter, current CV and Responses to Selection Criteria.
  • Please forward applications to Deb via email dhiscox@une.edu.au.
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